Here are easy recommendations from not so easy a year: 2020!
Showing posts with label Best Of 2020. Show all posts
Showing posts with label Best Of 2020. Show all posts
Dec 31, 2020
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Making the news!
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In the last article, I argued how the winds within the wings of traditional phone-based BPOs are being stolen by cheap, easy, and widely ava... -
“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, i... -
@LKstates:- Between all that I accomplished & all that I could hv- is a big space filled with 'lazily pleasing & spoilingly comf... -
Contrary to popular perception, CX automation is not a recent phenomenon. In fact, consumer mass deployment of the discipline dates back at ...
