Here are easy recommendations from not so easy a year: 2020!
Showing posts with label Book. Show all posts
Showing posts with label Book. Show all posts
Dec 31, 2020
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Making the news!
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In the last article, I argued how the winds within the wings of traditional phone-based BPOs are being stolen by cheap, easy, and widely ava... -
“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, i... -
@LKstates:- Between all that I accomplished & all that I could hv- is a big space filled with 'lazily pleasing & spoilingly comf... -
(Note: The changes that we speak of in this article is expected to happen in the course of the next 10 years!) Workplace of the future (a pa... -
All of us have a productivity system, some of us recognise it as one such more than others but everyone has a way of getting things done. Es... -
Building blocks of building customer service from the seminal work - Outside -in paraphrased in my words! Service Strategy Best defined as...
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Dealing with the news The initial shock of the news was reverberating, I was any other 32 years old back then who believed that "I a... -
India today magazine on its cover called India a “Failed state”. Shekhar Gupta in his national interest, a weekly opinion piece called India... -
‘Business process outsourcing ’, expansion of a three-letter word, BPO : brings food on the table of millions of Indians. This industry e... -
My introduction to the internet happened through electronic mail; I remember when my friend, created our first-ever email addresses - we cel...
